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Privacy Policy

Welcome to iEHR! Physicians and healthcare professionals who wish to use iEHR's software and services ("Licensed Application") are required to register for the service and provide certain registration information to iEHR. Accordingly, we have developed this Privacy Policy to describe our policies and procedures with respect to such information, as well as additional information that you provide to iEHR from time to time. This Privacy Policy applies only to registration data that is provided by the physicians who register for and use the Licensed Application. It does not apply to the content of the data and files that are transmitted through the Licensed Application.

When you open an account with iEHR and provide information to iEHR, you are voluntarily accepting the terms and conditions of the Terms Of Service, this Privacy Policy, and any other agreement or policy incorporated by reference.

Information Received​

iEHR receives the information you provide when you open an account with iEHR, including but not limited to: your name, email address, birth date, location of work, medical degree status, position in institution of employment, area of specialty, medical school or training institution(s), year of graduation, and/or institutional affiliations.

iEHR receives information from third party sources that you have authorized or is already publicly available, such as information from medical databases.

iEHR receives information you choose to transmit to others or information other iEHR users choose to transmit to you through iEHR's Licensed Application, including but not limited to the content contained in text messages transmitted through iEHR's Licensed Application. This provision only applies to non-Protected Health Information ("PHI") transmitted through the Licensed Application.

iEHR receives information whenever you interact with its Licensed Application, including but not limited to when you log on, when you log off, when you access data, add documents, or when you read a message that has been sent to you. For example, when you access iEHR's Licensed Application, the information may be stored in cookies, which are data files stored by your web browser on your computer, and/or web server logs and log files, which are records for when you request to view a webpage. This information helps iEHR recognize you and customize your experience with iEHR's Licensed Application.

iEHR receives information from you whenever you communicate directly with iEHR, such as when you have you have requested customer service support.

How We Use Your Information​

iEHR uses the information received from you to do the following:

Update, improve, expand, and customize the services provided by our Licensed Application to you; Improve our efforts to keep the Licensed Application and the information transmitted safe and secure; Use data that does not contain personally identifying information for research; Disclose any information required to do so by law, or where iEHR has a good faith belief that such disclosure is reasonably necessary to: (a) comply with mandatory legal processes, including but not limited to, subpoenas and court orders; (b) protect the rights, property, or personal safety of iEHR or our users; and/or enforce the terms and conditions of the Terms Of Service Agreement, this Privacy Policy, and any other agreement or policy incorporated by reference.

Except as otherwise disclosed in this Privacy Policy, while you have permitted iEHR to use the information received, iEHR will not share information received from you with third parties unless iEHR has:

Received your permission to share the information; and/or Provided you notice about sharing such information, such as by posting this notice. iEHR will provide users with thirty (30) days' notice if it has been sold, acquired, merged, sold some of its assets, or has been involved in some other action affecting iEHR's ownership and control. During this time period, users can exercise their right to terminate their accounts or remove information in their accounts. If users do not terminate their accounts or remove information in their accounts during this time period, the information received may be transferred to the third party involved in the sale, acquisition, merger, or change of ownership action.

How You Can Control Your Information​

You have a right to access, modify, or update information or delete non-required information that iEHR has received about you after you open an account with iEHR and become a user. Required information is information iEHR needs to open an account for you with its Licensed Application.

You can opt out of any feature that sends you notifications regarding commercial, educational, or financial opportunities relating to your account and/or communications.

If you want to stop using your account, you can terminate it by contacting iEHR at support@iehr.ai.

How We Secure Your Information​

To access your account and information through iEHR's Licensed Application, you must have a unique email and password. You are responsible for keeping your login password secure and confidential and not permitting others to use your login credentials to access your account. Please log out of your account when you are not using it. After a period of inactivity, your account will automatically log off.

iEHR follows a wide range of industry standard security best practices to protect your data from loss, corruption, or unauthorized access.

iEHR relies on third party services for some elements of its system infrastructure. We carefully vet the services we use and require the ones that handle customer data to satisfy legal standards and to follow industry standard security, compliance and auditing practices (for an example, please see Amazon Web Services Security and Compliance information). Regardless of the level of trust we place in a thirdparty service, we always encrypt the most sensitive data, including customer messages.

If you believe that your account security has been compromised for any reason, please contact support@iehr.ai.

Changes to our Privacy Policy​

From time to time, iEHR may make changes to this Privacy Policy or other applicable agreements and policies. These changes will be posted at iehr.ai and you will be notified through your mobile device and/or the email address you provide to iEHR. If you continue to use iEHR's Licensed Application and services, you agree to be bound by the terms and conditions of the revised Privacy Policy, or any other applicable agreements and policies.